Which Registrar Should I Change To?

Webmaster Discussion
#21

Re: Which Registrar Should I Change To?

I just transferred the first batch of my domains away from Go Daddy - was FAR easier than I thought it would be. The key was to read the instructions on Enom and get the “authorization code” from Go Daddy and input . 2 1/2 hours after I started I have 11 transferred and an hour of that was waiting for Enom to do the final step - Go Daddy did their part really quickly. There’s one that having problems, but I think my mail server is blocking that particular e-mail… It’ll get resolved.

If you need help, let me know and I’ll step you through it…

#22

Re: Which Registrar Should I Change To?

My problem was in getting the auth codes from GoDaddy. For one domain in particular, I requested them online 3 times, and got a message saying it took “up to 48 hours” to send them… but I never got them. Finally, after 2 calls, I got someone on the phone who was able to manually send them and I received them. Perhaps they’ve fixed that problem by now :slight_smile:

It’s definitely impressive to hear of transfers happening in a few hours; my experience has always been that it takes days. Glad to see that at least someone has figured out how to make that happen more quickly.

#23

Re: Which Registrar Should I Change To?

[QUOTE=rawTOP;65501]I just transferred the first batch of my domains away from Go Daddy - was FAR easier than I thought it would be. The key was to read the instructions on Enom and get the “authorization code” from Go Daddy and input . 2 1/2 hours after I started I have 11 transferred and an hour of that was waiting for Enom to do the final step - Go Daddy did their part really quickly. There’s one that having problems, but I think my mail server is blocking that particular e-mail… It’ll get resolved.

If you need help, let me know and I’ll step you through it…[/QUOTE]

How are you liking Eric and Enom? Eric is a really good guy.

#24

Re: Which Registrar Should I Change To?

I had problems with 3 of the 18 domains I transferred. One was my fault (I forgot I had private registration on one domain - it needs to be off to do the transfer), and in two other cases Enom failed in looking up the whois information which seems like a glitch on their end.

He seems to be a good guy so far. He was pretty responsive in setting up the accounts I needed. I just sent him a request to resolve those 3 problems - now I’ll get to see how he is at support…

#25

Re: Which Registrar Should I Change To?

This was exactly my problem and I don’t use spam filters, so it should have fallen right into my inbox.

#26

Re: Which Registrar Should I Change To?

Glad to hear too!

#27

Re: Which Registrar Should I Change To?

Yeah, Eric was great. He got missing confirmation e-mails resent for two domains that had glitches in the transfer process. Now I just have one problem domain - I had forgotten it had private registration and Go Daddy won’t let you transfer a domain that has private registration. When I asked their support “It doesn’t make sense that you have to ruin years of private registration and reveal your identity in order to do a transfer.” Their response was “I apologize for the inconvenience, but this is our policy. If you wish to transfer a domain to another registrar you must remove private registration to make your domain eligible to transfer. We do not make any exceptions in this regard. We apologize for the inconvenience.” That shows complete contempt for their customers. You give them good money for years for private registration and then if you want to keep things private you can’t leave them. That’s just slimy business practice and yet another reason why I can’t wait to be completely done with them.

#28

Re: Which Registrar Should I Change To?

I am glad you like Eric and Enom. Eric just seems to be able to get things done when you need them. He’s a good guy.

#29

Re: Which Registrar Should I Change To?

It’s possible this is actually an ICANN policy; I believe that the acquiring registrar has to be able to contact the member from the losing registrar’s contact information, and allowing that to be done through a forwarded privacy email link might open things up for abuse.

One solution with a regular registrar would be to simply put fake WHOIS info in there temporarily… but GoDaddy, in another of its fabulous customer-oriented policies, will not allow you to transfer a domain to another registrar for 60 days after updating any WHOIS info… and this is in spite of a rebuke from ICANN telling them that it violated ICANN policies.

#30

Re: Which Registrar Should I Change To?

Tube4Gay writes:

I always call them, and so far it has worked. I agree email support is hopeless

One thing I’ll add is that they re-do their account pages just frequently enough so that every time I log in, I wake up in a brand new world. :bang:

The FAQs are not worth the oxygen you consume as the page loads.

So I use Tube’s same strategy and have no problems. The phone customer support is excellent, and they will either take care of your request or walk you through the steps needed.

One thing which is universally frustrating is dealing with domnainsbyproxy.com - the “privacy choice” at GD.

Also, a tip. Right from the mouth of a support person.

Make sure you have all your accounts set to renew manually, this will avoid unwanted charges if you cannot get your changes done or don’t want to keep a product.

:rolleyes:

#31

Re: Which Registrar Should I Change To?

Chip writes:

It’s possible this is actually an ICANN policy; I believe that the acquiring registrar has to be able to contact the member from the losing registrar’s contact information, and allowing that to be done through a forwarded privacy email link might open things up for abuse.

One solution with a regular registrar would be to simply put fake WHOIS info in there temporarily… but GoDaddy, in another of its fabulous customer-oriented policies, will not allow you to transfer a domain to another registrar for 60 days after updating any WHOIS info… and this is in spite of a rebuke from ICANN telling them that it violated ICANN policies.

in response to

Originally Posted by rawTOP View Post
Now I just have one problem domain - I had forgotten it had private registration and Go Daddy won’t let you transfer a domain that has private registration. When I asked their support “It doesn’t make sense that you have to ruin years of private registration and reveal your identity in order to do a transfer.” Their response was "I apologize for the inconvenience, but this is our policy.

Raw, the easiest way is to remove the “privacy” from the account for just long enough to make the transfer, and then lock it down at the new registrar.

Chances are, by the time all the changes are made, your privacy will be back in effect. Unless you have teeming hordes of surfers constantly hitting whois just to find out who you are…

And, frankly, I am a little leary of any outfit that allows me to submit ersatz info. The folks who knowingly host spambots are at the extreme end of this part of the bell curve.

GoDaddy’s policies are prolly not designed to suit every customer at every moment, but you have to admit that they are designed to enforce some amount of “honesty.”

I can’t fault a company for protecting itself or its image.

Overall, the cowboys down in Scottsdale, AZ get 2 thumbs up from me - but please call them instead of trying to use their ridiculous online system.